55 Fargo Posted July 12, 2010 Report Posted July 12, 2010 Hi all, 3 weeks ago I sold 2 NOS u-joints sets for 1940-52 Chrysler 6 cyl models. I packaged the itmes, took them to the post office, the post office put a plastic sealed bag around the parcel, which was small, then attached the the labels. It went to Chicago to US customs first, then to Sapulpa Ok, where the reciever, upon inspection at his post office would not take delivery, they are on the way home. The gent that bought these joints stated they were all apart, and the box I shipped them in was flattened, and he refused to take them. I told him, as long as all the pieces were there, and the needle bearing were intat, why not take them. Now what should I do, a) refund him immediately, wait until the u-joints return to me, then refund him, c) if they are damaged wait until I get my insurance claim then refund them. I phoned Canada Post, and they assured me the package I shipped was intact, when it left for Chicago, would US customs rip it all apart. I have shipped a few packages in my day to the US, and this has nver happened before........Fred Quote
JoelOkie Posted July 12, 2010 Report Posted July 12, 2010 Maybe you can do the refund and either collect for the parts, and/or put them back together and sell them again, Fred. If I could have gotten them here (about 35 miles from Sapulpa) I could have put them back together for you, if everything remained in the package. Joel Quote
Plymouthy Adams Posted July 12, 2010 Report Posted July 12, 2010 wait and see the packaging and make your call..if units are damaged, file your claim against the shipper...if the box arrived to the purchaser in bad/questionable state then he should not risk the possible damage himself and has all right to refuse deliverly due to physical condition...hopefully you did insure these at the fair market price.. Quote
Eneto-55 Posted July 12, 2010 Report Posted July 12, 2010 I would think that as long as all of the needle bearings were there it would be fine, as an NOS part that old should be cleaned of old grease, etc., before use anyway. But if the package had burst open, then it would be very understandable for him to assume that some of those very small pieces might easily be missing. (I have had things damaged from poor repackaging in customs myself, where I had taken great pains in packaging something I was sending to myself, in another country, because of lack of sufficient luggage allowance. I think that this problem has gotten worse since the NYC deal in 2001. The same deal can happen when traveling to the US, with the TSA messing in your luggage.) Quote
Plymouthy Adams Posted July 12, 2010 Report Posted July 12, 2010 same deal can happen when traveling to the US, with the TSA messing in your luggage.) now is that dosen't paint a picture in your mind nothing will....!!!! Quote
randroid Posted July 12, 2010 Report Posted July 12, 2010 Fred, I would do exactly as you are going to do because you're going to do it, and whatever that turns out to be be sure to stay in contact with the buyer to let him know what's going on. If somebody thinks you're stalling with any money they'll not take long to start crying about it but they're rarely overly hasty to retract an unfounded accusation later. Just a thought. -Randy Quote
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