Is Then & Now still in business?

[Bingster]

I bought a fuel pump rebuild kit from Then & Now awhile back and it was top notch quality.  I lost one of the pumping arm shaft retainers and have called, emailed, written, and tried to send a message on their web site form but have heard nothing.  Just wondering what's up.

[Dan Hiebert]

I did some business with them earlier this year, including some on the phone.  No issues, but I did notice they are doing a lot of what I'd call internal work on their business.  Building a web store and such.  Not an excuse for lack of customer service by any means, but perhaps they've overwhelmed themselves a bit.  It's not a big operation.

[allbizz49]

Is the retainer just an e clip or similar? If so, hit your local hardware store. I bet they'll have something that will work for you.

[Bingster]

Yeah, good idea Thanks