Al Coccaro @ Zendex

[randroid]

Gents,

 

A bit over a year ago I bought a Zendex hand-held sandblaster to help clean rusted parts on Pigiron, my '48 P-15, and it worked well for the two minutes I used it before it became obvious I was going to need to build a blasting cabinet.  Once I got a cabinet cobbled-together my compressor died and it's taken me this long before I could replace it, and then the blasting gun began leaking around the trigger.  After disassembling the gun and not finding the problem I contacted the manufacturer (Zendex Tools) and explained what I had done and, long story short, today I received a new gun via UPS, no questions asked.

 

An American company selling an American-made product and standing behind it although the warranty had long since expired spells a high level of integrity, and they are to be applauded.  This is the way every company would work in a perfect world but let's all take a deep breath of realism and admit that Zendex's actions were above-and-beyond.

 

Thanks for taking good care of your customers, no matter how small.

 

-Randy

[Young Ed]

Stories like that are always great to hear. Dad and I accidentally sawed through part of one of my sawhorses. I contacted the maker to see about a replacement top and they sent me a new one. It worked out well for them as I now have 2 sets, Dad has 1, between a few buddies there are 3 more, and the FIL is getting a set for Christmas.

[48Dodger]

I've had my Speed Blaster for years with no problems...I love it. Nice to know that they are a good company to work with.

 

48D

 

 

http://www.zendextool.com/