Jump to content
Sign in to follow this  
ggdad1951

Menus for messages not loading

Sponsored By  

Recommended Posts

Got my fancy new galaxy s9+ but the menu for PM and mod controls will not load.

Share this post


Link to post
Share on other sites

Two things to test. Scroll down to the very bottom and see if you can select the "default" theme. If you can, report back the results.

Second are you using the default web browser on the phone? 

 

Share this post


Link to post
Share on other sites

And if you can, try a different browser. The problem the IPS software guys are having is it's a brand new phone and the testing simulator hasn't come out with a version of that phone yet. So anyway to isolate the issues would be helpful. 

Share this post


Link to post
Share on other sites

Using chrome....I'd assume a patch will roll out soon. I have the same issue on another forum.

Share this post


Link to post
Share on other sites
On 4/15/2018 at 11:15 PM, P15-D24 said:

Do you one the brand of the software of the other forum. Usually it is down at the very bottom of the page. Like this one is Powered by Invision Community.

same as here

Share this post


Link to post
Share on other sites

Can you try a different browser like Firefox? Trying to isolate if it is a browser or server issue. 

Share this post


Link to post
Share on other sites

What browser are you using when the problem occurs? If you can get a version number. Also what version of Android. 

Share this post


Link to post
Share on other sites

Got a response back from IPS dev team.  Until their test tool is updated to include the new phone they are on hold as to finding a solution. They need to be able to step through the code to see where it is breaking and they can't do that till their test simulator gets an update. Good news is it is a popular phone so I don't think we will have to wait too long for a fix. Firefox is the current workaround for the issue. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.

Terms of Use