Since I have just now received the balance of my order from The Plymouth Doctor I am going to list the 'facts' about my order (without editorializing) and let you determine how you proceed. There are both good and bad aspects.
The product I ordered was a set of rocker panels for my '40 Dodge 4 dr. (8 pieces - front outer & inner and rear outer & inner).
1. Order placed by phone on Oct. 17, 2014 with an expected ship date in about 2 weeks. My Mastercard was processed the same day.
2. Between Nov. 24, 2014 and Feb. 13, 2015 I called him 12 times to enquire about the status of my order. The 8 times he answered the phone he had a variety of stories about the order. Of the 4 times I left a message on his answering machine he never returned a call. He does have the parts made by an external fabricator and I suspect that he has trouble with them.
3. Parts shipped Feb. 13, 2015.
4, Parts received Feb. 25, 2015 (in Canada).
5. The rear inners were not the correct parts. Called Feb. 25, left message, sent an e-mail with photos on Feb.27. He returned my call Feb. 27 and agreed they were not correct and promised to have the correct ones made up and sent out to me at no cost. I also did not have to return the incorrect pieces.
6. Between Mar. 13 and Sept. 16 I called him 11 times. The 5 times he answered he again had a variety of reasons for the delay. I left a voice message 6 times of which he never returned a call.
7. On my Sept. 16 call he informed me that the parts had been shipped out on Sept. 8 and gave me a tracking number.
8. Correct rear inners were received Sept. 22, 2015.
The quality of the pieces appears to be good but won't know for sure until I install them.
Phil